Условия | Содержательная, интересная, перспективная опыт язык (желательно). |
Образование |
09/1995 - 02/2000 Samara state Airspace University
6-IT and Space Automation
Degree: the Bachelor of Applied science (IT and Space Automation)
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Дополнительное образование |
2004- Sydney ' Centre BERGMAN ', Sydney NSW (Diploma)
2003 - Sydney Educational centre of Cosmetology and Elizabeth Arden's ', Sydney NSW (Diploma in cosmetic)
2001 - Sydney Cosmetic Educational centre ' (СТС), Sydney NSW (Diploma in Cosmetic and Make-up artist)
1998 -Samara Russia-“Mary Kay” Cosmetic Centre Certificate in Sales and Independent Beauty Therapist
2000-2002-" Hospitality Novotel " Sydney, Australia NSW (Certificate in Hospitality)
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Владение иностранными языками |
Английский - свободно владею |
Опыт работы |
11/2004 - 09/2005 Corporation ' BERGMAN ' - ( Cosmetic company) Sydney Australia
Project manager
Negotiation with clients of commercial contract
Regular reporting to the head office in Nederland
Sales force management and regular visits store, salon, plastic surgeons
Preparation and organization of product launches and presentation
Staff training
03/2002 - 11/2004 ' Elizabeth Arden ' - (Commercial network USA Cosmetic LUX cosmetic Brand, Sydney Australia).
Sales Director/Marketing Manager / HR
Preparation and organization of product launches
Counter Management, Sales Analysis and Customer Service
Target Sales, Budgeting, Quality and Stock Control
Development of Training System and Industry Standards
12/2001 - 03/2002 " Tie rack " – (English trade mark representation to Sydney Australia)
Sales manager /Director and HR
Creation the personnel service from zero, selection of staff, testing, motivation, training, control of legal documents.
The organization of corporate actions.
VIP clients, support of telephone conversations.
Preparation exhibitions, contact with PR companies.
February/ 2000 - March/ 2002 “NOVOTEL”, Sydney Australia NSW
Front Office Manager
Customer service excellent representation of company,
Good telephone manner with communication skills.
Industry Standards Staff training
Development of Training new products and promotion strategies
January/ 1998 - January/ 2000
Divina Beauty Centre, Samara Russia
Beauty Therapist and Customer Service Consultant Sales Representative
Management & Supervision in Beauty Industry
Product analysis and sales evaluation
Tests and quality control
Development of Training System and Industry Standards
Computing and business documentation
Sales team performance and standards analysis
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Профессиональные навыки и знания |
Good organizational, time management skills with ability to achieve best target sales.
A strong, successful, self-driven, goal orientated, individual
Passionate and positive
Professional, fun approachable, outgoing
Responsible and reliable
Articulate, numerate and organized
Excellent communicator and solution focused
Excellent "five star" customer service oriented to internal and external, multilingual customers.
International Customer service experience.
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Дополнительные сведения |
Full list of referees is available on request |
Комментарий к резюме |
Опыт организации бизнеса с нуля .Контроль за соблюдением фирменного стиля компании. Подготовка кадров при работе с клиентами по западным требованиям.Работа с корпоративным информационным порталом
Личные качества:
Аналитический склад ума, работоспособность, способна быстро переучиваться, cамостоятельность мышления, эрудированность, гибкость, креативность, коммуникабельность, стрессоустойчивость, инициативность, умение аргументировать свою точку зрения и добиваться результата, активная жизненная позиция, стремление к совершенствованию своих знаний и навыков. |
